By Jim Daly@DTPaymentNews The lingering impact of some retailers’ slow conversion to EMV chip card acceptance continued to plague prepaid card services provider Blackhawk Network Holdings Inc. in the fourth quarter. Blackhawk reported late Wednesday that revenues fell short of its expectations in part because of a “continued EMV headwind” …

By John Stewart @DTPaymentNews Brick-and-mortar retailers are struggling to keep up with online stores, but they’d struggle far less if they could better deploy in-store technology, according to a report issued Tuesday. A big issue for shoppers is lackluster customer service, which last year cost retailers $150 billion in lost …

The bill continues to come due for the frenzy of orders online merchants processed over the holidays. While card-not-present transactions were up 16% for the holiday season compared to the same period in 2015, fraud attempts increased fully 31%, according to data released Tuesday by ACI Worldwide, a Naples, Fla.-based …

Retailers wondering about the role of smart phones in their stores might take this figure into account: 36% of U.S. shoppers purchase via a mobile device frequently, and consider it a part of their regular purchasing behavior. That’s the finding from a recent DMI Inc. survey. DMI is a Bethesda, …

Leading retail ATM network owner and operator Cardtronics plc announced expanded agreements Tuesday with the big drug-store chain Walgreens and banking giant Citigroup Inc. that will put Citi’s brand on more than 1,000 Cardtronics ATMs in Walgreens and Duane Reade stores in some key markets, including New York City and …

The announcements about new point-of-sale and mobile-payment systems and related services came fast and furious Monday at the National Retail Federation’s annual Big Show underway in New York City. • Samsung Electronics America, Inc. and independent sales organization Total Merchant Services Inc. announced the availability of TMS’s Groovv POS Flex, …

A demand-deposit account is the anchor liquidity instrument for most consumers and businesses. For some members of the unbanked, it’s a GPR-prepaid-card account. Policymakers and commercial actors are moving to enable real-time payments between DDAs at thousands of U.S. banks. Policymakers aim to improve payment-system efficiency and enable new and …

By Jim Daly@DTPaymentNews Merchant trade groups have kept up a steady drumbeat this year in support of the Dodd-Frank Act’s Durbin Amendment with its debit card regulations. But, with Republicans taking full control of the federal government in January, the drumbeat got louder Tuesday when 627 large and small merchants …

By John Stewart @DTPaymentNews Retailers can expect a bump upward in the dollars consumers load on closed-loop gift cards this holiday season as a festive spirit takes hold and more merchants favor the cards over holiday discounts, according to a forecast released Friday by payments consultancy Mercator Advisory Group. “Retailers …

By Kevin Woodward@DTPaymentNews Retailer Kohl’s Corp. plans to tweak its newly launched OmnyPay Inc. The service works only with the Kohl’s Charge card, issued by Capital One N.A. Lavu predicts Kohl’s Pay will generate copious amounts of data, especially given that enrollment in the app is up by 70% following …