Peter Lucas Despite backing from some of the country’s biggest carriers and tech firms, NFC-based mobile wallets are struggling to win acceptance with merchants and consumers alike. Does the solution lie in the cloud? It’s been tough sledding of late for digital wallets based on near-field communication (NFC), the contactless …

Jim Daly Can the old Hypercom Corp.’s reborn U.S. operation make a go of it with a new name, new owner, and new products in a fast-changing POS terminal market? After 15 months in the Makeover Department, the U.S. operation of the former Hypercom Corp., now known as Equinox Payments …

From continued interchange challenges to pokey transactions to uppity merchants, the payments business has a full agenda of pesky problems. Here’s our look at the latest crop, ranked in order of gnarliness. By John Stewart and Jim Daly If it is true that what doesn’t kill us makes us stronger, …

Merchant Customer Exchange, the planned mobile-payments network by and for retailers, is more than an interchange play controlled by Wal-Mart Stores Inc., according to an executive whose company is represented on the nascent network’s board of directors. Stephanie Swain, senior director of financial services at electronics retailer Best Buy Co. …

Jane Adler Visa and some card issuers are pushing signature authentication for EMV chip cards, but merchants prefer PINs. So who will win? As financial institutions slowly roll out smart cards in the United States while processors struggle to meet looming deadlines for acceptance, a heated industry debate over authentication …

The financials looked good, but the Fates seemed to be spinning some entangling threads for VeriFone Systems Inc. during the leading point-of-sale terminal maker’s third fiscal quarter ended July 31. There was the challenge to VeriFone’s big win in Washington, D.C., where the company’s taxicab payment and media systems are …

Jane Adler With a growing array of digital wallets, retailers are testing multiple strategies—all at once. When it comes to digital wallets, retailers are like kids in a candy store. Lots of sweet offerings are on display. But instead of picking a favorite, some merchants take one of each to …

Point-to-point encryption of card data has been a hot sell for merchant processors and vendors of security technology ever since the Payment Card Industry data-security standard (PCI) took effect in 2006 and especially after a spate of high-profile data breaches at merchants and processors not long afterward. Visa Inc., the …

Peter Lucas Acquirers routinely lose merchants lured away by offers of lower-cost processing. Result? More acquirers are marketing their own branded POS terminals as a way to boost retention. Ask a merchant acquirer how much it charges a retailer for a point-of-sale terminal and the frequent response is that it’s …

Steve Mott Banks and merchants aren’t natural enemies—they’re only set at odds by the distortions created by the current payments system. In fact, most banks and retailers have much to gain, and little to lose, by working together on a new system built on mobile payments and marketing. (Editor’s note: …