Everyone has encountered the upsell. It’s the extended-warranty offer when buying a TV, or the ask to add a Danish to the coffee you just purchased. Now, CardFree Inc. has released a tool to help merchants automate the upsell with its new Smart AI Upsell feature. A component of CardFree’s …

EBay Inc. is recruiting Venmo as a payment option, the big e-commerce marketplace announced early Thursday. The move, which comes about a week after eBay announced it will no longer accept American Express cards effective Aug. 17, is part of a strategy to add alternative payment options that appeal to …

Shopify Inc. merchants looking for a way to add a chatbot with artificial-intelligence capabilities to their Web sites have a new option with the Sendbird Inc. chatbot. San Mateo, Calif.-based Sendbird’s chatbot is used by 4,000 apps, including DoorDash, Noom, and Yahoo Sports. Ottawa, Ontario-based Shopify says the Sendbird AI …

Payments platform Dash Solutions has expanded an agreement with Visa Inc. to include a capability for Dash users to send real-time payments to cards, bank accounts, and mobile wallets using Visa Direct, Visa’s faster-payments platform. The payments fintech Bread Financial said its Comenity Capital Bank will issue Saks Fifth Avenue’s World Elite Mastercard and …

Entrust Corp., a provider of identity technology, on Monday launched its Citizen Identity Orchestration platform, which is aimed at governments’ delivery of public services. The new platform, intended for such functions as benefits delivery, tax filing, health-care access, and border crossings, uses artificial intelligence for identity verification, issuance of digital …

Retailer Michael Kors is getting into the artificial intelligence-powered shopping recommendation business with the adoption of Shopping Muse, a recommendation engine from a Mastercard Inc. company. Developed by Dynamic Yield, a data-personalization platform Mastercard acquired from McDonald’s Corp. in 2022, Shopping Muse employs artificial intelligence to make recommendations and further …

Maverick Payments said it is working with Visa Inc. to offer direct acquiring capability on the Visa Acceptance Platform. The new connection, expected to go live in the third quarter, will let Maverick resellers and merchants gain access to a direct link to VisaNet. Google Inc. has discontinued GPay, or Google Pay, …

Banks and credit card companies have launched online services and mobile apps over the years to reinforce ties to their most valuable customers and win new ones. But, in Canada at least, that effort is hitting a brick wall, a series of new reports from J.D. Power indicates. While Canadian …

EBay Inc.’s decision to stop accepting American Express cards effective Aug. 17 is generating big headlines, but some payments-industry experts question whether the decision is really a tactic to negotiate a lower interchange rate from the travel-and-entertainment card giant, given that eBay says it won’t stop accepting AmEx for about …

Visa Inc. says the 10 billion tokens it’s issued since 2014 are just the tipping point, as it expects Visa’s tokenized transactions to grow exponentially over the next several years. Visa announced the 10-billion milestone Tuesday. As of April, 29% of all transactions processed by Visa used tokens. Tokenization uses …