The cost of fraud to merchants has risen since the onset of the Covid-19 pandemic. Each $1 in fraud costs retailers in the United States $3.60 in total expenses, compared to $3.13 pre-pandemic, according to LexisNexis Risk Solutions’ “True Cost of Fraud” study for e-commerce and retail merchants. U.S. e-commerce …

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As part of its strategy to enable merchants to access direct debit payments through software they use already, GoCardless, a London-based provider of account-to-account payment solutions, is partnering with analytics and activation-platform provider Piano to deliver debit capabilities on the automated clearing house network to publishers and brands. The ability …

Vehicle-based payments got a boost Wednesday with BlackBerry Ltd.’s introduction of a new app to enable secure payments from a car’s dashboard. The app, which leverages the concept of the connected car, acts like a mobile wallet that connects to a payment network to enable a variety of transactions, including …

By Sherrie Bryant, Marketing Director, Exact Payments Providing fast, convenient customer service is fundamental to successful call center management. However, consumers continually seem to raise the bar as their behaviors evolve. At one time, convenience meant enabling customers to call rather than drive to a physical location to make purchases, …

Signs of the Covid-19 pandemic fading away include things like open restaurants, fully packed stadiums, and a return to travel. But for the financial-services industry, the real end of the pandemic may be signaled when regulators knock at the door. During the pandemic, the Consumer Financial Protection Bureau extended certain …

With criminals continually devising ways to defeat rules-based applications used for detecting illicit cross-border payments, ThetaRay Ltd., an Israel-based cybersecurity and data-analytics firm, on Monday introduced SONAR, a software-as-a-service-based machine-learning application that detects known and unknown risks associated with cross-border payments. Using machine-learning algorithms, SONAR identifies normal characteristics within specific …

Most merchants can’t afford Amazon Go technology. But that doesn’t mean it’s out of reach. It’s the end of a long day at the office, and you swing into a pharmacy on the way home to pick up toothpaste. You’re not out yet, just running low and being proactive. You …

Stablecoins in particular hold significant promise for such functions as cross-border payments. But banks will need to make important adjustments. Innovation in the payments space is occurring at an astonishing rate, with new technology capabilities enabling huge strides to be made in enhancing speed, transparency, and efficiency in transaction processing. …

Individual hackers, organized cyber criminals, and spying nations are all part of a colossal drive to exploit recent developments in artificial intelligence. Why? To create an alternative universe populated by fake characters that are indistinguishable from real human beings with a real name, a real face, and a real bank …