Payment volume through biller-direct Web sites continues to grow at the expense of bank bill-pay sites, according to new findings from Boston-based Aite Group LLC. Some 73% of the online bill payments made by consumers in 2016 went through biller-direct sites, up from 62% in 2010, according to Aite. Meanwhile, …

A strong majority of consumers—60%—would use an intelligent personal assistant or voice-activated speaker to make a purchase or payment, finds the latest iteration of the TSYS U.S. Consumer Payment Study. The response is notable in because it was less than a year ago that another survey found only 19% of …

Buy online, pick up in store is now a mainstream expectation for consumers, finds a survey from Kibo Software Inc., an e-commerce platform provider. In the Kibo “2018 Consumer Trends Report” of 3,000 U.S. consumers, 67% said they made a purchase online and picked it up in a store in …

Merchants wondering whether it’s worth it to invest in improving the consumer experience on their mobile Web sites or mobile-shopping apps may want to consider the findings of Worldpay Inc.’s “Mobile Payment Journey” survey. In the survey, released this week, 37% of U.S. consumers said they would spend more for …

Some 61% of consumers surveyed in the fourth quarter by New York City-based Auriemma Consulting Group cited a debit card as their most frequently used card, up from 52% a year earlier. Only 24% named a credit card, down from 35% at the end of 2016. “Based on our consumer …

Banks and credit unions across the board are increasing deposit limits for mobile remote deposit capture transactions, and with the consumer remote-capture market mostly conquered, financial institutions are turning their attention to small businesses. Those are two highlights from RemoteDepositCapture.com’s 2017 study of the mobile-capture market. The Alpharetta, Ga.-based publishing …

Consumer revolving credit jumped 9.9% on an annualized basis in October, seasonally adjusted preliminary data from the Federal Reserve show. Revolving credit outstandings, most of which are credit card debt, hit $1.01 trillion, up 5.9% from $955.3 billion in October 2016. PayCargo LLC, an online-payment platform that allows shippers and carriers to …

Bluewater Grill Restaurants, with seven locations in Southern California and Phoenix, has deployed the Rail pay-at-table platform from TableSafe Inc. Black Friday, the day after Thanksgiving, will continue to attract consumers to stores. A study from Deloitte found that 70% of U.S. consumers plan to shop in a store that …

More younger consumers than older ones prefer using debit cards for online shopping, finds the “Holiday Shopping Consumer Survey Results” released by Vantiv Inc. In the survey of more than 1,000 consumers, 32% of Millennials and 27% of Generation X said using a debit card was their preferred online-shopping method. …

Gift card recipients spend on average $38 more than the value of their gift cards, a $10 increase from 2016, says First Data Corp. in its “2017 Prepaid Consumer Insights Study” released Wednesday by the giant processor. Based on the responses of more than 2,000 U.S. consumers, the report found …