Digital bill payment has become table stakes for billers as consumers have increasingly gravitated toward paying their bills through mobile and online channels the past two years, according to a recent survey by EngageSmart, a provider of a customer-engagement and payment applications. The study reveals that 50% of respondents say …

Jitters about the economy and the impact of the FTX implosion may have combined to clobber the cryptocurrency market, but new data shows that app downloads peaked as long as a year ago. In fact, downloads of crypto trading apps from the App Store, and Google Play, along with direct …

The big Internet services provider GoDaddy Inc. said on Tuesday it is using its Manage WooCommerce Stores technology to help sellers open and manage a store on the WordPress online platform. The move, which could bring more small sellers into the e-commerce fold, is aimed at untangling the complexity GoDaddy …

The growth of real-time payments over the next five years will gain momentum from cross-border transfers in a global economy, according to research released early Monday. Indeed, the total number of real-time transactions, also known as instant payments, worldwide will reach 376 billion in 2027, up 289% from 97 billion, …

To counter the rising tide of first-party misuse chargebacks, also known as “friendly fraud,” Chargeback Gurus has introduced ARI, a predictive-analytics engine the company says can identify transactions likely to be disputed by the cardholder, even though the transaction is legitimate. ARI uses artificial intelligence to analyze data gathered from …

Buy now, pay later provider Splitit Inc. said data from the Black Friday and Cyber Monday shopping events found that the top spending categories on its platform were electronics, fine jewelry, fitness and outdoors, home furnishings, and health and beauty, based on merchant sales volume. Consumers have hidden bill pay costs of …

As e-commerce volume soars during the holiday season, so does the risk of fraud. Between Thanksgiving Day and Cyber Monday, the Monday after Thanksgiving, 18% of e-commerce transactions originating in the United States were identified as potentially fraudulent, according to a report from TransUnion LLC. On a global basis, 15% …

About three-quarters of online shoppers walk away when they get to checkout, erasing more than $100 billion a year in potential revenue. What is to be done? Most people celebrate December because they’re expecting to enjoy the season’s good cheer—as well as some long-expected gifts. Merchants, of course, like the …

The Fifth Circuit’s ruling that the way the agency is funded is unconstitutional opens the door to rewrite its remit and take politics out of its decisions. Paraphrasing Leon Trotsky, payment systems, processors, fintechs, and financial-services firms may not be interested in the CFPB, but the CFPB is interested in …

One legacy of the pandemic is how the shift to contactless, remote, and other forms of payment has enabled small businesses to compete with big enterprises. During the pandemic, retail commerce shifted almost overnight from primarily cash, card, and in-person transactions to primarily contactless, digital, and remote payments. For merchants, …