Toast Inc. has partnered with SoundHound AI Inc. to add voice ordering over the phone to its point-of-sale system. The addition of SoundHound’s voice-ordering software will enable restaurants using Toast’s POS system to accept voice orders over the phone and transmit the order directly to Toast’s platform. This integration, which …

Newtek Business Services Corp., a provider of loans, merchant processing, and other services for small businesses, has completed its acquisition of National Bank of New York City. The acquisition agreement, which Newtek entered into in 2021, was subject to approval by the Office of the Comptroller of the Currency. The …

Ordeno has become the latest player to jump into the highly competitive restaurant POS market with the launch of the Ordeno app. The company expects to differentiate its app from those of competitors by providing what it bills as a richer list of services that includes the ability to access …

E-commerce sales in the United States during the recently completed holiday shopping season—Nov. 1 through Dec. 31— totaled $211.7 billion, a 3.5% increase from the same period a year ago, according to Adobe Inc. The total set a record for holiday-season e-commerce sales, while the year-over-year increase was larger than …

When the Federal Trade Commission announced two days before Christmas it had leveled a preliminary consent order against Mastercard Inc. to correct what the agency saw as roadblocks the card company had erected against routing online debit transactions to competing networks, the move may have surprised at least some observers. …

Identity theft is a national scourge, but initial research findings released early Wednesday indicate that scourge impacts Black victims far more than it does other segments of the U.S. population. The impact can be measured by the dollar losses ID theft victims suffer, according to the report. In one example …

Will Durbin II rise again, bringing joy to merchants but grief to credit card issuers? Potentially, more than $10 billion could be in play if routing choice becomes law. Credit card issuers dodged a bullet in late 2022 with the failure of the Credit Card Competition Act to pass the …

You wouldn’t know it from all the headline stories regarding the collapse of the FTX cryptocurrency exchange, but below the surface commerce in digital currencies continues unabated, albeit still at very low volumes relative to commerce in fiat. RocketFuel Blockchain Inc., a San Francisco crypto processor for e-commerce merchants, announced …

As the holiday shopping season heads into the home stretch, consumer concerns over withered buying power due to inflation is expected to tamp down overall spending, according to J.D. Power’s Banking and Payments Intelligence Report. In a November survey of 4,000 retail bank customers nationwide, 40% said they expect to …

Some 12% of U.S. customers have lost money to fraud on a peer-to-peer payment network, while 11% have seen it happen to a family member, according to survey results released earlier this month by J.D. Power. The networks cited by the respondents were Zelle, Venmo, and PayPal. For the survey, …