A new report from J.D. Power finds that small-business owners, struggling to offset inflation’s impact and supply-chain issues, continue to rely on their credit cards. American Express Co. cards for small businesses scored highest in the 2022 U.S. Small Business Credit Card Satisfaction Study from J.D. Power. This is the …

Jitters about the economy and the impact of the FTX implosion may have combined to clobber the cryptocurrency market, but new data shows that app downloads peaked as long as a year ago. In fact, downloads of crypto trading apps from the App Store, and Google Play, along with direct …

Vending and unattended payments specialist Cantaloupe Inc. has closed on its $41 million acquisition of Three Square Market, known as 32M, and intends to use it as a springboard for expansion and improved profit margins. Three Square Market, with headquarters in River Falls, Wis., will generate an estimated $19 million …

To counter the rising tide of first-party misuse chargebacks, also known as “friendly fraud,” Chargeback Gurus has introduced ARI, a predictive-analytics engine the company says can identify transactions likely to be disputed by the cardholder, even though the transaction is legitimate. ARI uses artificial intelligence to analyze data gathered from …

Buy now pay later (BNPL) solutions have seen steady growth over the past few years. The lack of regulations and consumer protections have allowed financial institutions to maintain an edge in this product. But for how much longer? BNPL is now threatening the status quo, with 57% of customers saying …

As e-commerce volume soars during the holiday season, so does the risk of fraud. Between Thanksgiving Day and Cyber Monday, the Monday after Thanksgiving, 18% of e-commerce transactions originating in the United States were identified as potentially fraudulent, according to a report from TransUnion LLC. On a global basis, 15% …

Thales, a French company known in the payments industry for its digital-identity technology, on Thursday introduced a product that it says will allow visually impaired shoppers to verify the details of a card transaction while standing at the point of sale. The Voice Payment Card, which Thales announced has been …

About three-quarters of online shoppers walk away when they get to checkout, erasing more than $100 billion a year in potential revenue. What is to be done? Most people celebrate December because they’re expecting to enjoy the season’s good cheer—as well as some long-expected gifts. Merchants, of course, like the …

The payments industry has forged a symbiotic relationship with cloud computing. That isn’t likely to be swept away any time soon. More than two years ago, Global Payments Inc. took a big leap into marrying cloud computing with payments. The big payment processor signed an agreement with Amazon.com Inc. to …

Chargebacks are a problem area for most merchants and airlines are no more immune. So Amadeus, a global distribution company for the travel industry, is launching its Amadeus Chargeback Management program. Announced Wednesday, the new service will provide airlines with an automated and outsourced chargeback-management program. It comes as airlines …