While consumer acceptance of mobile wallets has been painfully slow for wallet developers such as Apple Inc., new survey results from the nation’s largest mobile carrier show consumers are quite willing to use mobile apps in some form to buy things. Some 23% of smart-phone owners last year used an …

New findings about the public’s attitudes toward EMV chip cards and their disruptive potential show consumers appreciate the improved security over magnetic-stripe card payments. Still, many consumers are bothered by the new transaction processes, enough so that some will avoid stores where they know they have to insert a chip …

By Kevin Woodward It’s that time of year when shopper impatience tends to flare, especially when scores of consumers are waiting in long checkout lines. According to a new survey from merchant-services provider Harbortouch, many consumers are willing to try something new to alleviate their displeasure with lines. A majority …

By Kevin Woodward None can escape the notoriety of mobile payments, but most consumers apparently are able to ignore the allure of using the smart phone-based technology. Only 18% of consumers use their mobile phones to make at least one payment a week, finds the 2015 North America Consumer Digital …

A public service announcement the FBI posted Thursday warning consumers that the new EMV chip cards “are vulnerable to exploitation by fraudsters” and urging them to enter a PIN instead of a signature during EMV credit card transactions was removed Friday, apparently at the behest of the leading banker trade …

Debit cards are still Americans’ favorite payment type, but they’re not quite as popular as they were two years ago, according to new survey findings from Total System Services Inc. (TSYS). The payment processor’s fifth annual Consumer Payment Choice Study, which in June surveyed more than 1,000 consumers with at least …

The three-legged stool of merchants, payments companies, and consumers necessary to enable EMV chip card acceptance may be a little wobbly in the early going if the results of a new consumer survey are any indication. Fifty-nine percent of consumers say they are not ready for EMV, finds a survey …

By Kevin Woodward Consumers know their credit and debit cards are changing, they’re just not sure exactly what is happening. That’s one of the findings from a survey released by payments provider Harbortouch. In the survey of 18,000 U.S. consumers, 89.4% said they were aware of the transition from magnetic …

Growing consumer use of mobile devices like smart phones is making the devices more attractive to criminals trying to capture payments data. That’s the assessment from ThreatMetrix Inc., a San Jose, Calif.-based data-security company, in its “Cybercrime Report: Q2 2015” report, which analyzed more than 75 million attacks that were …

As the Oct. 1 EMV liability-shift date nears, and consumers begin receiving even more credit and debit cards bearing EMV chips, educating them and merchants on how the cards are used takes on even greater importance. Just last week, Target Corp. introduced a video and a series of questions-and-answers explaining …