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More consumers are satisfied using near-field communications (NFC) technology with their smart phones than express the same satisfaction using Quick Response codes, finds a survey by Strategy Analytics Inc., a Boston-based consulting firm. In the survey, commissioned by NFC advocate group NFC Forum, 76% of consumers said they were satisfied …
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It’s Not the Only Factor, But Security Looms Large as Consumers Eye Mobile Payments: Survey
Despite all of the hype about mobile payments, consumer concerns about security, convenience and where they can use smart phones have yet to be addressed, finds a survey from The 451 Group. Of the more than 4,100 North American consumers polled in December, 84% cited security as the top …
Read More »No Argument Here: Younger Consumers More Likely To Use Mobile Wallets
Twice as many 18-to-34 years old consumers, 32%, are likely to use mobile wallets like Apple Pay or Google Wallet as those 35 and older (16%), according to a survey of more than 900 adults by Fair Isaac Corp. That divide is even more pronounced among respondents 50 years or …
Read More »Mobile Commerce Soars As Consumers Begin Their Holiday Shopping
Consumers wielding smart phones and tablets put their PayPal accounts to work over the just-passed holiday-shopping weekend. PayPal, a unit of eBay Inc. until its anticipated spinoff in 2015, says its global mobile-payments volume increased 62% on Black Friday, the day after Thanksgiving, over the same day in 2013. …
Read More »Consumers Warm up to Wallets
In the past 12 months, 51% of consumers purchased a physical good using a mobile phone, the highest percentage in five years, potentially signaling a greater propensity for consumer adoption of mobile payments, according to a new report from Javelin Strategy & Research. That’s up from 45% in 2013. In …
Read More »Citi Scores a Digital-Wallet First for U.S. Banks, But Will Consumers Care?
Citigroup Inc. claims to have become the first global bank to introduce its own branded wallet in the U.S. The question now is how much Citi’s millions of payment card holders will care as digital-wallet services proliferate. The new Citi Wallet announced Monday is based on MasterCard Inc.’s MasterPass platform, …
Read More »Consumers Shy Away from Target’s Debit Card in the Wake of the Retailer’s Data Breach
Target Corp. on Wednesday reported second-quarter financials reflecting its lowered expectations, but the discount retailer’s top brass also shed some light on how the massive data breach Target disclosed last December affected consumers’ applications for and usage of its private-label payment cards, particularly its debit card. Target’s results confirm that …
Read More »EMV Commercial Card Issuers May Herald PIN Dominance With Consumers
It’s still very early in the U.S. smart card game, but so far chip-and-PIN authentication dominates among commercial card issuers, according to new research by First Annapolis Consulting Inc. The findings could signal that chip-and-PIN will beat out chip-and-signature authentication as the United States prepares for broader smart card issuance …
Read More »Stockpile Emerges To Offer Digital Gift Cards Backed by Stock to ‘Everyday’ Consumers
A new type of gift card is set to debut this summer that will be backed not by cash but by shares of stock. The virtual card will come from a startup called Stockpile Inc., which has created a waiting list for interested potential accountholders and is planning to market …
Read More »Endpoint: The Real Reason Consumers Are Bailing on Mobile Payments
To bring cart abandonment back down to earth, e-marketers need to fix their mobile payments and promotions systems—and they don’t have much time, says Ralph Dangelmaier. For mobile conversion rates to meet or surpass non-mobile benchmarks, the mobile checkout and payment process needs to be frictionless, intuitive, marketing-savvy, and global-aware. …
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