In-app payments appear to be the long-sought answer to dismal conversion rates on mobile devices. But are consumers as comfortable with this payment method as many may think? In-app payments, long used by mobile-gaming companies to enable consumers to buy digital goods, suddenly gained more notoriety following the 2014 …

While PINs are more secure, signatures are by far card issuers’ preferred authentication method for U.S. EMV credit cards. Why? By the time you read this, the big EMV deadline will be anywhere from 15 to 30 days away. Yet, with so little time remaining, the effort to implement the …

In the push to speed up settlement, banks must take care not to lose sight of the implications for fraud, compliance, and consumer satisfaction. In a world where there is almost nothing that cannot be done directly from a smart phone, there is a growing expectation among consumers for immediacy. …

Making mobile POS work seamlessly for merchants of all sizes is a daunting job, one best tackled by partnering with multiple specialists, says Paul Rasori. A recent IHL report projects significant growth in the tablet point-of-sale market through 2019, upwards of a 27% compound annual growth rate. To those of …

By John Stewart PayPal Holdings Inc. and eBay Inc. went their separate ways just 45 days ago, but already the fallout from that split is beginning to make itself felt. EBay is telling sellers on its main online marketplaces that starting Sept. 27 it will stop supporting three electronic payment …

Electronic gift cards are becoming more popular with consumers, and potentially creating more sales at retailers, finds a new survey from Blackhawk Network Holdings Inc. That will likely mean competition for consumers will heat up as merchants and processors look to cash in. Mercator Advisory Group, which follows the gift …

With all the attention being given to the upcoming EMV liability-shift deadline on Oct. 1 in the United States, one important issue is getting overlooked. That’s the effect new chip cards and EMV software and equipment will have on the customer experience. According to a recent report on EMV from …

By John Stewart Larger screens, buy buttons, and streamlined checkouts are expected to combine to raise the profile of smart phones in e-commerce. And now there are numbers to show just how much retail sales volume the devices will generate. Smart phones will account for $27.7 billion in retail mobile …

As the Oct. 1 EMV liability-shift date nears, and consumers begin receiving even more credit and debit cards bearing EMV chips, educating them and merchants on how the cards are used takes on even greater importance. Just last week, Target Corp. introduced a video and a series of questions-and-answers explaining …

By John Stewart Evidence emerged this week that the Durbin Amendment may not be cutting debit card acceptance costs for merchants as effectively as its backers intended. Nor has it prompted many merchants to pass on their savings to consumers, according to a paper published in Economic Quarterly, a publication …