An offshoot of artificial-intelligence research, chatbots emerged in 2016 as a popular technology for reaching and serving consumers for banking, payments, and shopping. Facebook’s Messenger app, which began supporting the bits of code this spring, was by September already crawling with 30,000 bots holding conversations with consumers to fulfill simple …

The merger of messaging apps and payments took another step forward Wednesday with the news that The Western Union Co. is allowing U.K. users of the popular Viber service to send money from within the app. The deal follows a similar arrangement the money-transfer kingpin made with Viber for U.S. …

It may be called artificial intelligence, but the potential this technology opens up for payments and banking is turning out to be very real. Earlier this week, yet another major messaging platform agreed to support chatbots that would let its users transfer funds, check their bank balances, and perform other …

A demand-deposit account is the anchor liquidity instrument for most consumers and businesses. For some members of the unbanked, it’s a GPR-prepaid-card account. Policymakers and commercial actors are moving to enable real-time payments between DDAs at thousands of U.S. banks. Policymakers aim to improve payment-system efficiency and enable new and …

By John Stewart @DTPaymentNews Shopify Inc. reported on Wednesday that it is starting to see positive response from its very recent moves to adopt Messenger for their users. Besides the Apple Pay and Messenger initiatives, Shopify also launched a new app in September that the company says allows merchants to …

All the talk about real-time transactions has focused on non-card rails. But all the action has centered on a little-known transaction type that just happens to be offered by Visa and MasterCard. The late summer’s rash of announcements for ready-to-go, real-time payments without the need for a big new network …

While the payments business is caught up these days in working out strategies for mobile apps and social media, it turns out these aren’t the cutting-edge technologies they once were. Instead, fields like virtual reality, machine learning, and natural language are winning the spotlight. That’s according to a study that …

• Chip card standards body EMVCo issued 3-D Secure 2.0, its update of the 3-D Secure technology for protecting e-commerce transactions. The new specification supports app-based purchases on mobile and other devices and will streamline the checkout process in order reduce transaction abandonment, EMVCo says. • MasterCard Inc. announced plans to …

By Jim Daly@DTPaymentNews With American Express Co. set to report its third-quarter financials Wednesday, the payments industry and Wall Street will be watching for signs from the beleaguered travel-and-entertainment giant about how it will recover from the loss of its cobranded card and acceptance relationship with Costco Wholesale Corp. AmEx …

By John Stewart @DTPaymentNews While the payments business is caught up these days in working out strategies for mobile apps and social media, it turns out these aren’t the cutting-edge technologies they once were. Instead, fields like virtual reality, machine learning, and natural language are winning the spotlight. That’s according …