Top executives at Mastercard Inc. made it plain early Thursday the card network is determined to develop its account-to-account payment capabilities, while maintaining its distance from the dispute between its rival Visa Inc. and the e-commerce juggernaut Amazon.com Inc. over transaction pricing. “That’s fundamentally a question for Visa and Amazon,” …
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Going Beyond the Gateway, NMI Acquires A Payment-Specific Services Firm in IRIS CRM
As part of its strategy to expand its offering of multichannel payment technology, payment-platform provider NMI announced Tuesday the acquisition of IRIS CRM, a merchant-services customer relationship management and merchant-management platform that services clients in the payments industry. Terms of the deal were not disclosed. The addition of IRIS CRM …
Read More »Improved Order Accuracy And More Upsells Drove Checkers To Install Automated Voice Ordering
Having committed to rolling out automated voice ordering in drive-thru lanes at its corporate-owned restaurants, Checkers Drive-in Restaurants Inc. expects the new technology will improve order accuracy and significantly increase ticket sizes through more efficient upselling practices. Checkers’ commitment to automated voice ordering, which it announced Monday, comes at a time …
Read More »Most Financial Services Firms Report Increases in Fraud Targeting Mobile
With mobile-device use firmly ingrained in consumer behavior, it’s little wonder that fraudsters are following these consumers. That’s very apparent in the latest LexisNexis Risk Solutions report, which found 98% of financial-services firms it surveyed reported that fraud targeting mobile has increased. These increases also meant the cost of the …
Read More »PayFacto Strengthens Its Hand in Restaurant POS With an Acquisition of Online Ordering App iShop
PayFacto Inc., a payment solutions provider specializing in the hospitality industry, announced Thursday the acquisition of iShop, a technology provider for restaurants. The deal, for which terms were not disclosed, gives Montreal-based PayFacto an in-house online-ordering solution, something the company found was missing in its technology stack. As a result, …
Read More »What BNPL Means for Retail Payments
It’s the hottest trend in online credit. The rewards outweigh the risks for most consumers and merchants. Buy Now Pay Later (BNPL) is a payment option that allows customers to make purchases at stores and online without paying the complete amount upfront. Similar to the layaway programs of the past, BNPL …
Read More »Is AML Worth the Investment?
Technology can help prevent losses as well as fines from regulators. As any business that is required to implement anti-money laundering (AML) and Know Your Customer (KYC) initiatives knows, those processes can be complicated, lengthy, and expensive. They suck up a large proportion of resources without necessarily providing full protection …
Read More »The Card Crunch
The chip shortage plaguing POS terminal makers is starting to inflict pain on payment card manufacturers. The forecast for 2022 is that the worst is yet to come. It was only a matter of time before the semiconductor shortage plaguing manufacturers such as auto and computer makers trickled down to …
Read More »Security Notes: Staying a Step Ahead of Quantum
A typical textbook enumerates the three main attributes of money: store of value, unit of account, and medium of exchange. Overlooked is one other attribute: a social lifeline, owing to two other, undermentioned attributes—money is universally desirable, and money creates a bond between two strangers. In this column, I focus …
Read More »Fintech Apps’ Thirst for Data
Consumers have relied more heavily on payments apps and other fintech technologies since the onset of the pandemic, but few are aware of how much control these apps have over consumer data, according to a recent survey released by The Clearing House Payments Co. In fact, consumer confidence in the …
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