From the early days of artificial intelligence in banking, back in the 1980s, we have come to where today’s cognitive technology is going to have a transforming impact on payments. Major changes in technology always create opportunities to rethink operations and strategy. The more radically different the technology, the greater …

They sell products, answer questions, and take payments in a process called conversational commerce. Just how much potential do chatbots really have? It’s been one of those days. You could use a drink. But you’re traveling on business, and you’re not sure where the local bars are. And you’re not …

It may be called artificial intelligence, but the potential this technology opens up for payments and banking is turning out to be very real. Earlier this week, yet another major messaging platform agreed to support chatbots that would let its users transfer funds, check their bank balances, and perform other …

Fintech—Patti Hewitt, a.k.a. Paymentgal, observes that financial institutions need to reinvent the retail account to offer more than just the simple liquidity they’ve provided “for centuries.” She sees the bank-customer relationship itself as up for grabs. The reason is the rise of fintech, well-funded non-bank financial-services startups with deep technology …

• Credit cards were implicated in 59% of all fraudulent online transactions for the period stretching from Black Friday through Cyber Monday, up from 49% for the same period last year and from 44% in 2014, according to data from iovation, a device-authentication company. Still, fraudulent traffic overall for the period …

While the payments business is caught up these days in working out strategies for mobile apps and social media, it turns out these aren’t the cutting-edge technologies they once were. Instead, fields like virtual reality, machine learning, and natural language are winning the spotlight. That’s according to a study that …

By John Stewart @DTPaymentNews While the payments business is caught up these days in working out strategies for mobile apps and social media, it turns out these aren’t the cutting-edge technologies they once were. Instead, fields like virtual reality, machine learning, and natural language are winning the spotlight. That’s according …

Even though the payments industry is undergoing an unprecedented attack by fraudsters, funding of cybersecurity startups by top investors will drop somewhat this year compared to 2015, according to the latest data from CBInsights, a New York City-based firm that tracks venture-capital investment. Total cybersecurity funding deals this year are …

By John Stewart @DTPaymentNews Companies that have been planning for months for the arrival Friday of same-day automated clearing house payments are getting ready to pounce, and one of the first opportunities lies in platform payouts. Des Moines, Iowa-based Dwolla Inc., for example, on Wednesday is announcing a new feature …

By John Stewart @DTPaymentNews The payments industry may be undergoing an unprecedented attack by fraudsters, but funding of cybersecurity startups by top investors will drop somewhat this year compared to 2015, according to the latest data from CBInsights, a New York City-based firm that tracks venture-capital investment. Total cybersecurity funding …