By Kevin Woodward A willingness to listen, knowledge of the industry and of the merchant, and preparation are key to skirting a merchant’s rebuff reflex. It’s a universal sales-agent experience. The rebuff, deflection, or outright rejection from a merchant who, in her mind, is yet again hearing a sales rep …

By Peter Lucas Visa and Mastercard are acting fast to dominate the rapidly developing tokenization business. Are juicy fees next? It’s been more than six months since Visa Inc. and Mastercard Inc. announced reciprocal access to one another’s tokenization engines. Pacts giving PayPal Holdings Inc. such access have emerged over …

By René Pelegero The Fed’s task force has made a lot of progress, and on some fronts the results look promising. So why does it seem like the creation story of Visa and Mastercard all over again? It has been a long time since the initial Faster Payments discussions in …

Tokenization is nothing new. Various companies have for years offered the service, which replaces the actual card credentials a thief needs to make illicit purchases—primary account number, card-verification value, expiration date—with a random string of characters for digital transactions. But what is new is that Visa and Mastercard have finally …

For former Heartland Payment Systems Inc. chief executive Bob Carr, the next venture goes beyond simply making money. Carr led the $4.3 billion sale of his old company to Global Payments Inc. in April 2016. But rather than ride off into a comfortable retirement, Carr is back with his latest …

When you’ve got something hot like stolen credit card numbers, you have only a brief opportunity to cash in before they go cold. Manually sifting through hundreds, even thousands, of card accounts bought in bulk can take more time than criminals have, which is why they increasingly are relying on …

For the China-based Alipay payments service, pursuing niche merchant markets in North America no longer is good enough. “When we’re looking at partners, we’re looking for ubiquity,” says Souheil Badran, president of Alipay North America. Those partners so far include First Data Corp., which in May opened its huge U.S. …

First Data Corp. is hoping that its scale—it says it processes more than 2,800 transactions per second coming from more than 6 million merchants—will give its new Fraud Detect service an edge in thwarting fraudulent transactions. Announced Thursday, Fraud Detect uses artificial intelligence and machine learning, fraud scoring, cybersecurity intelligence, …

• Marking an end to American Express Co.’s cobranded card losing streak, hotel chain Hilton Worldwide Holdings Inc. named AmEx as its exclusive credit card issuer effective Jan. 1, according to Bloomberg. AmEx and Citigroup Inc., which took over issuance of the Costco Wholesale Corp. cobranded card from AmEx a year …

With chip cards and contactless mobile transactions gradually working their way into more merchant checkouts, Square Inc. is pairing a couple of tried-and-true offers to push an 18-month-old card reader that handles both EMV and Apple Pay. In the latest wave of a promotional campaign that was announced in January, Square earlier …