With a few exceptions, mobile wallets have so far held scant allure for consumers. Why is that, and what could change it? Most mobile-wallet managers don’t like to talk about it, but their products have a consumer problem—in that people who have the necessary smart phones just aren’t all that …

The influence of fraud prevention on checkout and customer experience is often underestimated because the two priorities seem unrelated. But as EMV has shown, that’s not the case. EMV adoption is progressing, but there’s still a long way to go, particularly as regards customer experience. In fact, the shift to …

The U.S. EMV transition that began in earnest last October has brought with it a lot of pain, but few issues have been more agonizing for merchants than the flood of chargebacks they’re seeing for the first time. Now estimates are emerging that begin to quantify that pain. Some 14.7 …

When Visa Inc. and MasterCard Inc. demonstrated their streamlined EMV technology at some West Coast groceries last month, the payments industry focused on the potential for speedier checkouts and happier cardholders. But another implication of Visa’s Quick Chip and MasterCard’s M/Chip Fast technology is that it could boost the number …

Slowly but surely, the big merchants that make up the stalled Merchant Customer Exchange LLC retailer consortium are finding their own way in mobile payments. The latest example is MCX stalwart CVS Health Corp., which in mid-August announced the launch of its CVS Pay mobile wallet. The Woonsocket, R.I.-based chain …

By Jim Daly @DTPaymentNews If there’s one thing about EMV chip card payments that always works, it’s their ability to elicit strong feelings from those in the payments industry. It happened once again on Wednesday, when attendees at the Mobile Payments Conference 2016 in Chicago met for a closing panel …

By Kevin Woodward@DTPaymentNews Consumers will use Apple Pay and Alphabet Inc.’s Android Pay online and in-app to make $8 billion in payments for digital and physical goods by 2018, almost 15 times more than the $540 million forecast for 2016, according to Juniper Research, a U.K.-based research firm. Juniper released …

• Shift4 Corp. announced it is among the first payment gateways to introduce a software update to support the various quick-chip solutions from the major payment brands for faster EMV chip card transactions. • Uber and Visa Inc. launched Uber Local Offers, a program that enables Uber riders to earn …

By Jim Daly@DTPaymentNews Mobile wallets eventually will get the contactless terminals and other infrastructure they need to attract consumers, according to an executive with Alphabet Inc.’s Android Pay. Their ultimate success, however, will depend on the value they offer merchants and consumers. “It’s still all about value creation,” Jack Connors, …

By Kevin Woodward@DTPaymentNews A vital measure of the U.S. payment card industry’s migration to EMV chip transactions is advancing smartly for mobile point-of-sale provider CardFlight Inc. New York-based CardFlight says 46% of the transactions processed via its gateway in June were made with chip cards using EMV readers. That’s an …