Debit cards are the most widely used form of payment, while credit cards rank a distant third, a new study from J.D. Power says. Some 78% of consumers use debit cards at the point of sale, followed by cash (74%) and credit cards (66%), according to the survey. Other forms …

ATM owners are charging consumers a record high $3.15 per transaction for making out-of-network withdrawals, up slightly from $3.14 a year ago, according to Bankrate.com. The new high is also the 22nd time in the last 25 years that out-of-network fees levied by ATM owners have hit a new high. …

Consumers plan to increase the number of gift cards they purchase this year by 12%, compared to 2022, and increase the value loaded on those cards by 7%, according to research from card platform Blackhawk Inc. released Tuesday. Blackhawk’s survey found that 37% of respondents have purchased more gift cards …

From ordering and payments to reward redemption consumers want a simpler shopping experience, according to research from Fiserv Inc. To meet demand, merchants and restaurants should provide more omnichannel experiences, retailer apps, and embedded payment options that add value. Buy online, pick up in store (BOPIS) is one way merchants …

The explosive potential that lies in recent advances in artificial intelligence is beginning to be felt in the payments business as banks and fintechs search for ways to wring intelligible trends and operational improvements out of enormous masses of data. The nascent trend toward AI in payments was underscored by …

Despite the increasing popularity of buy now, pay later loans, some BNPL providers could do a better job when it comes to providing consumer protections, such as disclosing fees and enabling consumers to manage their data and privacy settings, a study by Consumer Reports found. When it comes to the …

Instant payments gratification continues to take hold among businesses and consumers. New evidence of that from a couple of Federal Reserve surveys shows that 83% of businesses and 75% of consumers already use some form of faster payments. Favorable sentiment toward instant payments could increase as 66% of businesses and …

What’s the future of shopping going to be like? If consumers have their way, it will be more personalized and convenient, found the “Future of Shopping” report from Synchrony. And online retailer Newegg Commerce Inc. is incorporating artificial intelligence tool ChatGPT into its shopping protocols. With increased sophistication in personalization, …

As if cryptocurrency didn’t have enough problems with the financial failure of the major FTX exchange, plummeting values, and, most recently, links to two of the biggest bank failures in U.S. history, now criminals are running scams built around crypto trading to defraud consumers. The scams, known as “pig butchering,” …