The allure of subscription payments has captured the fancy of merchants and payments companies alike, but churn—the loss of a paying customer—may not only affect revenue, but hamper innovation, finds “The Art and Science of Reducing Involuntary Subscriber Churn” report released Wednesday by Digital River Inc. The report, which canvassed …

The subscription model is coming to payments for transit fares. Delerrok Inc., a transit fare-system provider, launched TouchPass this week, a fare-collection service that transit operators pay for via a subscription. TouchPass, a product of transit veterans Bob Hamilton, Gary Yamamura, and Susumu Kusakabe, who is a patent holder for …

Consumers are no longer enamored of single-purchase models. By adopting recurring-transaction models, companies can begin to offer a new and improved user experience. The subscription economy, a term coined by Zuora Inc., is growing fast, and businesses are taking note. According to a recent report from Zuora, a cloud-based provider …

• E-commerce services provider Digital River Inc. released a white paper, “The Subscriptions Generation,” which offers guidance for e-commerce decision-makers and product marketers considering online subscription-based business models. • The Western Union Co. announced it is offering free money transfers from agent locations in most countries to more than 450 agent …

Subscription payments, also known as recurring billing, is getting renewed attention in the payments industry from companies that provide direct-to-consumer services merchants use, like Recurly Inc., and some providing merchant services, like Fattmerchant Inc. Merchants selling goods and services paid for with subscription payments likely had a busy Cyber Monday …

Changes in consumer shopping behavior and new ways for companies to measure how they deliver a service are providing a boost in subscription billing, especially as cloud-based services become more mainstream. “The size of the subscription-billing service market is exploding with the advent of cloud-billing solutions being offered as a …

Ever since the carrier-billing model for mobile payments found a foothold in the digital-goods market several years ago, processors have tested various tactics to broaden the range of goods the model could be applied to. The latest example is San Francisco-based Boku Inc. and its announcement Thursday that it will …

Peppercoin Inc. today unveiled the third version of its processing system for small-value and micropayments transactions and announced a processing deal with First Data Merchant Services, which is expected to offer Peppercoin's gateway to its base of 3.5 million merchants. Peppercoin 3.0, which adds subscription and prepaid payment capability to …

Coast Dental, a dental practice with 100 locations in Florida, Georgia, and Texas, added Affirm’s buy now, pay later payment options. In related news, Decta Ltd., a United Kingdom-based fintech, has integrated Klarna AB’s BNPL service into its white-label payment gateway. Tampa, Fla.-based Coast Dental says the Affirm payment option …

After more than 19 weeks of strategic review, Lightspeed Commerce Inc. said Thursday it will remain a publicly traded company. That will mean a renewed emphasis on retail, too, it said. Montreal-based Lightspeed announced the review in September, having brought back founder Dax Dasilva as chief executive a year ago, …