Despite a spike in ransomware attacks, fewer companies are paying ransom demands to free their data. A report from ransomware-remediation firm, Coveware Inc. reveals that just 28% of companies hit by a ransomware attack during the first quarter of 2024 paid, a record low. The trend comes as ransomware attacks …

Though the big news about Discover Financial Services is its pending acquisition by Capital One Financial Corp., the acquiring segment remains vital to the card brand. “Our business model, being a network rail, is the right space for us,” Judith McGuire, Discover senior vice president of global products, told Digital …

Open banking, the ability for third-party developers to access financial data in traditional banking systems, as defined by Stripe Inc., may provide one component for a new payment type, at least one that has limited use today. Pay by bank, a payment method that enables an online payment without the …

Executives at Discover Financial Services Inc. early Thursday cut short their first-quarter 2024 earnings call, saying in advance they would not take questions after the presentation. Instead, equity analysts listening to the presentation were told to direct questions to Discover’s investor-relations team. On the call, executives duly reported a significant …

Visa Inc. on Wednesday unveiled enhancements intended to further remove friction from the customers’ payment experience for merchants of all sizes. The enhancements, which are being launched on Visa’s Acceptance Platform, were developed in response to merchants’ needs for simpler implementation of payments technology, Visa says. The enhancements include Developer …

Shift4 Payments Inc. says it has added a new business-intelligence module to its SkyTab POS platform for restaurants. The new module, aimed at dining establishments of any size, provides more granular data-filtering options for restaurants’ point-of-sale system, such as detailed transaction-management and revenue-center reporting. Chains can use the module to …

Evolving merchant expectations are a primary factor in Aurora Payments’ newly released Arise Payment Platform, which is intended to match sellers’ needs, says Brian Goudie, Aurora chief executive. Announced Tuesday, the Arise platform includes same-day onboarding capability, surcharging, cash discounting, and dual- pricing options, Aurora says. It also offers acceptance …

As restaurants turn to surcharging and dynamic pricing to offset rising operating costs, consumer backlash is raising concerns the practice could negatively affect customer loyalty and ultimately, restaurant profits. The backlash comes hard on the heels of the Electronic Payments Coalition’s attacks on restaurant surcharges and other price increases. The …

A trade group representing card networks and issuers is taking aim at restaurant surcharges and price increases by large grocers as part of its efforts to defeat the Credit Card Competition Act. The Electronic Payments Coalition’s first salvo in its new campaign against the CCCA was fired last week. In …

The generative AI revolution received a significant boost from Discover Financial Services with the card network’s announcement early Tuesday it is deploying the artificial-intelligence technology within the Google Cloud platform in Discover’s call center. With the deployment, Discover’s nearly 10,000 customer-service agents will have access to intelligent document summarization through …