It looks like Cyber Monday came through for e-commerce payment processors, if the latest spending numbers from comScore Inc. hold true. ComScore reported Wednesday that spending from desktop computers and smart phones and tablets on Nov. 30 hit $3.12 billion, a 21% increase from $2.59 billion on 2014’s Cyber Monday. …
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EMV Cardholders: Ready To Skip the Line
One way consumers deal with the frustration of waiting in long holiday-season checkout lines at stores is to complain about it. But survey results from merchant acquirer Harbortouch show that many consumers are now actually willing to do something about it. Some 44.7% of consumers who reported having used an …
Read More »Luxury Items Top Online Fraudster Wish Lists, But So Do Business Services
Just like law-abiding consumers, criminals hope to score good deals during the holiday shopping season. And luxury items and business services, such as hosting plans and search engine optimization, top their lists, finds an analysis by Forter, a San Francisco-based fraud-prevention specialist. In a report released on Monday, Forter analyzed …
Read More »Black Friday Continues As an Online Hit, But Thanksgiving Not Far Behind
Holiday shoppers took advantage of online deals on Thanksgiving and Black Friday, the day after Thanksgiving, ringing up $2.8 billion in sales for retailers, according to research firm comScore Inc. Online sales on Thanksgiving topped $1.1 billion, a 9% increase from $1 billion in 2014. Black Friday sales of $1.7 …
Read More »PayPal Steadies Itself After the Cyber Monday Crush Rocks Its Payments Service
By John Stewart It was bad, but it could have been much worse. Just as the celebrated Cyber Monday online-shopping frenzy was gearing up to full blast, PayPal Holdings Inc.’s payment service, a major processor for e-commerce, began hiccupping. Merchants reported problems with processing orders and customers complained about long …
Read More »ACI Study Suggests the Heralded Increase in Online Fraud Attempts Is Happening
Veterans of the e-commerce, risk-control and payment card industries all have been predicting that fraudsters will turn their attention to card-not-present channels as the U.S. shifts to EMV chip card payments and thus makes counterfeiting at the point of sale harder to commit. Now a new study by ACI Worldwide …
Read More »Flawed Policies Weaken Passwords, Though Online Retailers Are Doing Better
With nearly half of all holiday shopping expected to be conducted online, attention is turning to the first line of defense against fraud: the humble password. As it turns out, this bulwark isn’t nearly as strong as it could be, according to a study released Tuesday by Dashlane Inc., a …
Read More »Forget the Checkout, Many Consumers Would Rather Pay in Line Than Wait in Line
By Kevin Woodward It’s that time of year when shopper impatience tends to flare, especially when scores of consumers are waiting in long checkout lines. According to a new survey from merchant-services provider Harbortouch, many consumers are willing to try something new to alleviate their displeasure with lines. A majority …
Read More »In a First for Debit Networks, Shazam Adds a Mobile Feature to Shut off Lost Or Stolen Cards
By John Stewart In the wake of the arrival of EMV chip cards and ahead of the holiday shopping rush, the Shazam debit network has launched a mobile feature that lets cardholders disable their debit cards should they be lost or stolen. While networks like Discover Financial Services have advertised …
Read More »Consumer Awareness of Mobile And E-Gift Cards Spikes Significantly in Just One Year
Plastic gift cards remain king, but consumer awareness of mobile and electronic gift cards is increasing. That’s one result from the Retail Gift Card Association’s survey about gift card use. The survey canvassed more than 1,000 consumers. In the survey, fully 49.7% said they understand how to redeem a mobile …
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