Andrew Naumann, Vice President, Product Management — Merchant Solutions, CyberSource Fraud is not the problem It used to be that when we asked merchants about their most significant eCommerce challenges, ‘fraud!’ would invariably be the answer. The focus was relentlessly on reducing chargebacks — it was the only …

What will it take to get small businesses to accept EMV payment cards? Apparently $50 in fraud charges will motivate 32% of them to install EMV-capable point-of-sale terminals. That’s the finding from a survey released Thursday by Cayan, a Boston-based payments company. While 32% said $50 when asked what amount …

You may have heard the term, “friendly fraud.” It’s no surprise, then, that there’s nothing friendly about it. And it’s quickly becoming a major problem for merchants across the globe. Friendly fraud, also called friendly-fraud chargebacks or cyber-shoplifting, occurs when a customer makes a purchase online and then files a …

Point-of-sale payment card fraud will be easing off, thanks largely to the introduction of EMV chip card payments to the U.S. in the next few years. But fraudsters, according to a new report from Javelin Strategy & Research, will be back in stores armed with cards using stolen credentials from …

America’s tardiness in adopting EMV chip card technology has long been known to contribute to rising rates of fraud here, but now it appears the country’s plans to convert to EMV are, ironically, causing pain overseas. Fraudulent cross-border transactions on debit cards issued in the United Kingdom increased 25% in …

Point-of-sale payment card fraud will be easing off thanks largely to the introduction of EMV chip card payments to the United States in the next few years. But fraudsters, according to a new report from Javelin Strategy & Research, will be back in stores armed with cards using stolen credentials …

Criminals targeting payment card data have a very hefty incentive, suggests the Trustwave 2015 Global Security Report. How much of an incentive? The return on investment in one example is 1,425%. Released Tuesday, the report quantifies the return on investment for a common type of online fraud, suggesting strategies to …

With data breaches constantly making headlines, it would be easy to conclude that fighting payments fraud is a battle that can’t be won. But there are encouraging trends, according to Javelin Strategy & Research’s latest annual identity-fraud study. Some 12.7 million Americans fell victim to ID fraud last year, a …

A near-doubling of attempted wire-transfer fraud and strong corporate support for the chip-and-PIN variety of EMV card payments are among the highlights of the latest payments-fraud study from the Association for Financial Professionals. The recently released study by the Bethesda, Md.-based AFP, an association of corporate treasury managers and finance …

Merchants face relentless and ever-changing attempts to make fraudulent online transactions, but measuring the effectiveness of rules in place to counter those attempts takes time. Now, CyberSource, a unit of Visa Inc., is offering a service called Decision Manager Replay that lets merchants test various anti-fraud measures for online transactions …