Payments play a key role in consumers’ willingness to make repeat purchases from a merchant, according to Discover Financial Services Inc. Some 85% of consumers say a negative payment experience makes them less likely to interact with a business in the future, says Discover’s 2024 Payment State of the Union report. …
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BNPL Displacing Store Cards and other Digital Transactions News briefs from 6/3/24
Buy now, pay later installment plans are displacing store cards among consumers, with 64% of debit card holders reporting they have been offered an installment plan online, up from 45% four years ago, according to The Payments Report from Auriemma Research. Meanwhile, 39% report they own a store card, down from 53% …
Read More »Networks, Merchants, And the Tortured Story of Interchange by Fiat
Market pricing is preferable to legal settlements, which in turn are preferable to government regulation. Will the payments business ever learn that lesson? Many in the payments industry breathed a sigh of relief at Mastercard’s and Visa’s announcement in March of their landmark settlement of a longstanding antitrust suit over …
Read More »Is it Time for Pay-By-Bank at Retail?
Consumers and merchants may be primed for it. New technology, consumer affinity for digital payments, and the allure of cheaper payment processing may be setting the stage for broader use of pay by bank in the United States. Paying by a bank account is not unfamiliar to most consumers. Already, …
Read More »Is the CCCA’s Fate All About Marketing?
The payments industry and the merchant community are pushing messages against and for the Credit Card Competition Act. Congress will decide who wins. Since the reintroduction a year ago of the Credit Card Competition Act, the bill’s proponents and opponents have unleashed high-octane marketing campaigns to sway legislators and the …
Read More »The Fed Touches Off the Latest Interchange Battle
The National Retail Federation and the Merchants Payments Coalition have lined up against the Federal Reserve, arguing that while a rate reduction on debit card transactions is welcome, the Fed’s proposed pricing does not go far enough. The two industry trade groups sent letters to the Fed last month on …
Read More »It’s Time for Digital Revolving Credit
It isn’t a credit card and it isn’t BNPL. Instead, it’s the best of both worlds. As a provider of e-commerce financing solutions, we’ve watched with interest the latest calls for buy now, pay later (BNPL) transparency. We’ve also often seen this method of installment lending compared to traditional credit …
Read More »Plaid Brings Open-Banking Technology to Western Union in Europe
Open-banking technology provider Plaid Inc. is pairing-up with The Western Union Co. to bring its account-verification services to the wire-transfer giant’s European customers. Under the so-called collaboration San Francisco-based Plaid announced Thursday, Western Union will be able to tap Plaid’s open-banking system for account verification, thereby simplifying remittances and digital …
Read More »Up ‘n go Tops $1.1 Billion in Payments Processed and other Digital Transactions News briefs from 5/31/24
Up ‘n go, a QR code-based pay-at-the-table provider, said it recently marked more than $1.1 billion in total payments processed. The company was founded in 2017. Mastercard Inc. and Visa Inc. will settle a class action lawsuit over ATM fees, according to a Reuters report. They have agreed to pay $197 …
Read More »Personalization Is the Key for Payments Apps And Web Sites, J.D. Power Finds
Personalized financial-management tools and digital assistants will provide the pathway for banks and card issuers to differentiate their mobile apps or Web sites from those of competitors and drive adoption and usage, according to a new report from J.D. Power. The best opportunities for card issuers will come from offering …
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