Retailer Michael Kors is getting into the artificial intelligence-powered shopping recommendation business with the adoption of Shopping Muse, a recommendation engine from a Mastercard Inc. company. Developed by Dynamic Yield, a data-personalization platform Mastercard acquired from McDonald’s Corp. in 2022, Shopping Muse employs artificial intelligence to make recommendations and further …

Sometimes the best advice is counterintuitive, which is why I think that payments executives need to slow down and get back to basics. When technology is adding new options and speeding everything up, it is easy to fall into a habit of being reactive as each new thing comes up. …

Personalized financial-management tools and digital assistants will provide the pathway for banks and card issuers to differentiate their mobile apps or Web sites from those of competitors and drive adoption and usage, according to a new report from J.D. Power. The best opportunities for card issuers will come from offering …

Jon Purther, Director, Research, Payments Canada   The Canadian payment landscape continues to transform rapidly, fueled by shifts in consumer and business needs and expectations and technology innovations. Looking ahead, it’s clear that continued innovation will further expand choice within the Canadian payment ecosystem. The payment preferences of Canadians Canadians …

Mastercard Inc. outlined how it uses generative artificial intelligence to counter fraud, such as when criminals place part of a 16-digit card number on an illegal Web site. Mastercard said it is better able to predict the full card detail of these compromised cards on its network, enabling them to be …

Block Inc.’s Square point-of-sale technology unit announced a slew of restaurant initiatives, including a link with distributor Performance Foodservice to market Square to 125,000 U.S. and Canada-based clients; integrations with dining-technology providers; links to restaurant associations in Illinois, California, and New York state; and a recommendation engine based on machine learning. Square …

Processors and service providers focused on restaurant point-of-sale systems are enjoying strong growth as restaurants remain one of the hottest markets in digital payments. Two companies reaping the fruits that growth are Toast Inc. and Olo Inc. Toast Inc. posted annual recurring revenue of $1.3 billion during the first quarter …

PayNearMe, a payments provider for iGaming, online sports betting, and other markets, announced it is integrating open banking capability through a new agreement with Trustly. Visa Inc. launched Visa Account Attack Intelligence, a platform that harnesses generative artificial intelligence to generate a score indicating the probability of card-testing attacks by fraudsters …

The initial penetration was slow. The original Diner’s Club credit card of 1949 was too different to quickly catch on. But it had a compelling message, as the historic burden of trusting the customer was shifted away from the merchant, a service for which the merchant was willing to pay. …

GenAI carries risks, some not yet well-known. But its potential to transform payments is too compelling to ignore. Generative AI has been described as a Gold Rush for businesses looking to cash in on the better user experiences and operating efficiencies it is said to create. It has also been …