A three-judge panel for the federal appellate court in New York reversed a lower court by ruling Friday that the arbitration provision in American Express Co. merchant agreements that requires merchants to give up their right to participate in class-action lawsuits against AmEx, or even to challenge the company as …

Further evidence that independent sales organizations are mobilizing to sell Check 21-based electronic check processing to merchants emerged last week with First American Payments L.P.'s announcement that it will re-sell remote deposit services from RDM Corp., a Waterloo, Ontario-based vendor of electronic-check solutions. Fort Worth, Texas-based First American, which provides …

This is the fifth installment of a six-part series on how Web 2.0 is likely to transform the payments business. Prior articles focused on how new providers are leading the transition from the first generation of e-commerce, where a buyer had a one-way relationship with a seller's Web site and …

Pricing is by far the biggest reason merchants cite when asked why they left their previous payment card processor, but there's more to the attrition story than meets the eye, according to a new study by Aite Group LLC. “Pricing is only the proverbial straw that breaks the camel's back,” …

With the recession throwing more and more people out of work by the day, payments processors are reporting that their merchants are experiencing sharp increases in e-commerce chargebacks stemming from so-called friendly fraud. This is the fraud that results when a consumer repudiates a transaction as unauthorized in hopes of …

Credit losses at Bill Me Later Inc. are manageable despite the economic downdraft of the past year, officials at eBay Inc. told analysts recently. The Timonium, Md.-based provider of so-called transactional credit for online transactions, which eBay bought last year and paired with its PayPal online-payments unit (Digital Transactions News, …

Nearly one week after news emerged of the big data breach at Princeton, N.J.-based merchant acquirer Heartland Payment Systems Inc., it remains unclear how much damage actually happened and who did it. One report suggests Heartland's breach-related legal liabilities could approach $98 million, an estimate a Heartland spokesperson dismisses as …

As merchant acquirer Heartland Payment Systems Inc. and federal investigators continue to probe the data breach Heartland disclosed on Tuesday, evidence is building that banks and credit unions around the country are reissuing cards on a mass scale as a likely result of the breach. That could give credence to …

Merchant acquirer Heartland Payment Systems Inc. reported on Tuesday that it has found malicious software on its processing system, the result of a breach that happened in 2008 but which Heartland says is now contained. The malware captured an unknown quantity of card numbers and expiration dates along with a …

The latest credit card charge-volume figures from the nation's top three banks show big declines, portending weak results when other issuers, merchant acquirers, and Visa Inc. and MasterCard Inc. report their fourth-quarter earnings in coming days. On Friday, Bank of America Corp. reported fourth-quarter purchase volume of $56.6 billion on …