Merchants that are tired of managing constant, disruptive software updates are likely to adopt Web-based software, which offers too many benefits to ignore and is more secure than you may think, argues Mike Townsend.   Web-based systems now cost less than many legacy systems, while also being more efficient …

  A new certification program could offer merchant-acquiring professionals and their employers some much-needed credibility. A fundamental industry mindset might need to change for the program to succeed, however.   bY Karen Epper Hoffman   When it comes to standards for employee qualifications and knowledge, the merchant-acquiring community is very …

  The automated clearing house network remains a huge and critical payments player, but its initiatives don’t grab headlines like mobile payments or even prepaid cards do. So just what is the ACH up to these days? By Jim Daly For the automated clearing house, it’s tough trying to get …

  What merchants increasingly want from an independent sales organization  is an all-in-one application developer, provider of business solutions,  and bundler of mobile and e-commerce data.  Forward-thinking ISOs are the ones that can tick off those boxes. By Peter Lucas Having difficulty figuring out the definition of an independent sales …

  Barcodes for payments by smart phone have a proven track record and a diverse group of supporters, but many in the payments industry regard them as merely a way station on the road NFC-based mobile payments. Here’s where they stand today. By Jim Daly Sure, the techies and lots …

Online travel agencies are well-known fraud targets, and now new data from CyberSource Corp. suggest that fraudsters make more attempts against them than other sectors of the travel industry. But the data also show that the so-called OTAs’ fraud losses as a percentage of revenue are actually less than elsewhere …

A Look at Durbin’s Early Impact Things went pretty much according to script in the first three months of Durbin Amendment debit card price controls. Debit market leader Visa Inc. got dented while MasterCard Inc. picked up speed. Visa chairman and chief executive Joseph Saunders predicted that the slowdown Visa’s …

Value-added resellers have turned into very effective—but increasingly expensive—sales engines for merchant processors. When does it make sense to work with them—and just how much of a cut do they take? By Peter Lucas Ten years ago, value-added resellers looking to broaden their reach to merchants were aggressively pursuing relationships …

Though aimed mainly at debit cards, the Durbin Amendment corrals prepaid cards in a number of ways, as well. Will the restrictions choke off growth in this thriving business? By Linda Punch When the Durbin Amend­ment passed, major financial institutions issuing prepaid cards thought they had dodged the proverbial bullet. …

Many small merchants have never heard of the Payment Card Industry data-security standard, let alone taken steps to comply with its rules. That’s a big problem that acquirers are in the best position to fix. By Lauri Giesen The formation of the PCI Security Standards Council and the related security …