Visa Inc. on Wednesday unveiled enhancements intended to further remove friction from the customers’ payment experience for merchants of all sizes. The enhancements, which are being launched on Visa’s Acceptance Platform, were developed in response to merchants’ needs for simpler implementation of payments technology, Visa says. The enhancements include Developer …
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As Dining Heats up, Toast And Qu Aim at Increasingly Larger Restaurant Operators
Restaurants are roaring again, and now the companies that enable digital payments for them are setting their sites on the biggest chains. Two major players, Toast Inc. and Qu POS Inc., separately announced early Thursday initiatives aimed at bolstering their positions with regional and national restaurateurs. The moves come as …
Read More »How Discover Looks to Reap Call-Center Efficiencies With Generative AI
The generative AI revolution received a significant boost from Discover Financial Services with the card network’s announcement early Tuesday it is deploying the artificial-intelligence technology within the Google Cloud platform in Discover’s call center. With the deployment, Discover’s nearly 10,000 customer-service agents will have access to intelligent document summarization through …
Read More »Eye on Check Fraud: 61% Still Write Checks, But Face Fraud; DataVisor Picks Mitek Check Fraud Tool
Despite a severe drop-off in check use, 61% of consumers continue to write paper checks and continue to face the threat of check fraud, says Abrigo, a financial-crime prevention and risk-management services provider. Released Tuesday, Abrigo’s survey of 1,059 U.S. consumers also found that 45% of respondents reported being a …
Read More »Eye on Fraud: Oracle Puts AI to Work Against Laundering, While the UK Works to Stop Misdirected Checks
Payments fraud takes many forms, forcing banks and processors to adopt fresh tactics. But sometimes the technology to prevent fraud can be expensive enough to wipe out any near-term expectation of return. Early Monday, Oracle Corp. launched Oracle Financial Services Compliance Agent, a platform it says can leverage artificial intelligence …
Read More »Eye on AI: PayBlox Enlists AI for Statement Reviews; Colleen AI Tackles Rentals with Voice AI
The promise of lower credit and debit card processing fees is a big attraction for merchants to switch merchant providers. Statement reviews are a key part of that process and now PayBlox, a merchant services referral site, has enlisted artificial intelligence to help. With the debut of its Statement Spy …
Read More »Security Notes: The Coming Shift in Payments Authentication
For many restaurants, interchange fees are the third expense category after food and labor. Issuers pull some savvy tricks in the form of rewards cards, which consumers are drawn to and merchants can’t reject, though they face higher fees to carry the burden of the rewards. For quite a few …
Read More »Five Ways AI Will Improve Bill Payments
Artificial intelligence, once the stuff of science fiction, is coming fast to the business of bill payments. Here’s why—and how. I recently turned on my smart speaker and enjoyed a music playlist curated just for my tastes and listening habits. When I scrolled through social media, I received customized shopping …
Read More »Visa’s AI-Powered Trio and other Digital Transactions News briefs from 3/27/24
Visa Inc. announced three technologies leveraging artificial intelligence and aimed at controlling fraud risk, including Visa Deep Authorization, real-time account-to-account payment protection, and extension of Visa Advanced Authorization and Visa Risk Manager to non-Visa card transactions. The services are expected to launch by mid-year. Cantaloupe Inc., a specialist in payments for …
Read More »Grocer Coop Expands Instacart Deal With AI-Powered Shopping Carts
Grocery-ordering and -delivery provider Instacart says Associated Wholesale Grocers Inc., a food wholesaler, expanded its partnership to include e-commerce and same-day delivery services to grocers that belong to the cooperative. The broader deal also includes access to Caper Carts, Instacart’s artificial intelligence-enhanced smart shopping carts. More than 800 AWG grocers …
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