Just as Visa Inc. prepares to swallow up the 38-country Visa Europe system, at least one market researcher has released a report expressing some doubt about how long Visa and its bank card rival, MasterCard Inc., will be able to maintain their share of card-accepting merchants around the world. On …

Offering value-added services and focusing on the right merchant categories can boost profits and take the sting out of portfolio attrition. Talk of margin compression is nothing new for merchant acquirers. The ongoing race for merchants between acquirers, independent sales organizations, and merchant aggregators has led many players into a …

  Developing a self-pay app is fairly straightforward. The tough part might be waiting for merchants and consumers to catch up. It doesn’t take much to imagine miniaturizing the large cash wraps found in home-improvement and grocery stores that consumers use to scan and pay for their own merchandise. The …

For acquirers, high attrition and slow growth are symptoms of misunderstanding merchants’ real needs, says Adil Moussa. Here’s how to remedy the problem. Most marketing in merchant acquiring is bad because it misses one—sometimes all three—of the cornerstones of good marketing. Both the relatively slow organic growth that most acquirers …

Now that merchant acquirers, and, by extension, merchants, are liable for certain kinds of fraud losses if the merchants aren’t prepared for EMV chip cards, acquirers are starting to put in place EMV non-compliance fees to cover their new risk exposure. One of the first to move on this is …

Top performing merchant acquirers make more than 103 basis points per transaction from merchants that process with them. That’s the finding from a survey of 37 independent sales organizations and acquirers conducted by Adil Consulting, an Omaha, Neb.-based payments-advisory firm. The median is 64 basis points. The top 20% of …

Implementing EMV chip card payments can be anything but a cheap and easy plug-and-play for small businesses, according to testimony several merchants gave before a U.S. House of Representatives committee Wednesday. Art Potash, chief executive of Potash Markets, a 65-year-old family-run Chicago grocery operation with three stores, told the House …

UniRush LLC’s RushCard declared a four-month fee holiday over the weekend after a glitch during the prepaid card’s switch to a new processor that began Oct. 11 limited access to an undisclosed but apparently large number of customers’ accounts. Cincinnati-based UniRush did not identify the processor. The glitch apparently started …

When Nikki Baird and Steve Rowen evaluated retailers’ digital gift cards this year, the thing that surprised them the most was how disjointed the shopper experience is. Card sales that worked just fine at a merchant’s desktop site just didn’t translate well to a mobile device, for example. That could …

The EMV era in the U.S. officially started Oct. 1, and for the most part this is shaping up to be an underwhelming launch for chip cards. It’s morning in America for payment cards, the accession of the EMV chip card as the successor to the half-century-old magnetic-stripe card. The …