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Despite Its Woes, AmEx Manages To Report Respectable First-Quarter Financials

By Jim Daly Coming off a winter of discontent, American Express Co. late Thursday reported some respectable financial results for the first quarter. The loss of its relationships with Costco Wholesale Corp. in Canada, however, affected charge volumes, a prelude to the loss of Costco as a merchant acceptor and …

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NACHA Reports Nearly 5% Volume Growth for the ACH Network in 2014

On the heels of healthy quarterly growth, NACHA reported Thursday that the automated clearing house network handled nearly 23 billion electronic transactions in 2014, up by 1 billion payments, or nearly 5%, from 2013. Dollar volume was up more than 3%, to more than $40 trillion. These overall volume numbers …

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NACHA Stats Show Nearly 5% Growth for the ACH in 2014’s Holiday Quarter

All things considered, the holidays were kind to the ACH. Transactions on the automated clearing house network grew 4.7% in the final three months of 2014 compared to the fourth quarter of 2013, while dollar volume moved by the network climbed 4.9%, according to statistics from NACHA, the governing body …

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Facing Digital Rivals, Western Union Adds Payment Service for Skype Users

Facing increasing competition from digital money-transfer upstarts, wire-service giant Western Union Co. is making alliances to add value to its traditional money-movement product. This week, it announced a deal with Skype, the video-calling service, which allows Skype users to top up their accounts by handing over cash at Western Union …

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Finding the Payoff in Nonprofits

  It’s not enough to sell payments services to churches and charitable organizations. They want assurances their unique needs will be met. It might seem counterintuitive, but merchant-services profits are to be had serving nonprofit organizations. But it’s not as simple as knocking on doors or harvesting online leads. It …

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Consumers Want to Use Apple Pay, But Find Merchant Acceptance Lacking: Survey

  It’s a familiar refrain in payments: For consumers to use a payment method there has to be places to use it. Apple Pay, it seems even with all of the hoopla surrounding it, is no different. That’s what a recent report from Phoenix Marketing International, a Rhineback, N.Y.-based firm, …

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The Fed Finds Rising Mobile-Payments Adoption, But Big Hurdles Hinder Usage

The number of mobile-payments users in the United States is growing steadily, but most mobile-phone owners still find other payment methods more convenient, and the frequency of payment use with phones is still low. These are among the conclusions of a Federal Reserve consumer survey conducted in December that also …

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Plenti Offers Cross-Merchant Rewards—But Will Consumers Use It?

When the Plenti loyalty program—announced Wednesday by American Express Co.—debuts this spring, it will mark the first time a U.S. consumer-rewards program on a national scale enabled points to be earned and used across multiple merchants. The inaugural group of merchants includes AT&T, ExxonMobil Corp., Macy’s Inc., Nationwide Mutual Insurance …

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As P2P’s Popularity Shoots Upward, Facebook Enters the Game With Messenger

The viral popularity of peer-to-peer payments among younger consumers hasn’t gone unnoticed at the massive social networks that serve their needs for instant communication. Facebook Inc. on Tuesday said it has introduced a P2P payments service on its Messenger platform and will be rolling it out across the country “over …

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COMMENTARY: The Mobile Wallet Fallacy: How the Wrong Metaphor Led Us Astray

Familiar is easier than unfamiliar. This basic truth explains much misspent effort in the payments world. Wallets are familiar. We all have them. So as it became clear that the physical part of payments—cash, checks, plastic cards—would at some point disappear, it was natural to carry the idea of a …

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